This Privacy Policy explains how Solimn collects, uses, and protects your personal information when you visit our website or make a purchase.

Solimn is a brand under True Earth Collective, Manjeshwar, Kasaragod – 671323.
For any questions, contact us at: support@solimn.com or +91 70127 58686.

1.Information We Collect

We collect information in the following ways:

A. Personal Information

When you place an order, submit a form, or contact us, we may collect:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through payment gateways)

B. Website Usage Data

We may collect:
• IP address
• Browser type
• Pages visited
• Time spent on the website
• Device details

This helps us improve the website experience.

C. Cookies

Our website may use cookies to:
• Remember your preferences
• Improve website speed
• Show relevant content

You can turn off cookies from your browser if you prefer.

2.How We Use Your Information

We use your information to:
• Process and deliver orders
• Provide customer support
• Respond to enquiries
• Improve our website and services
• Send updates about shipments, orders or support
• Prevent fraud or suspicious activity

We do not sell or rent your information to any third party.

3.Sharing Your Information

We only share information with:
• Delivery partners (for shipping your order)
• Payment gateways (to process payments securely)
• Service providers who help run the website

These partners use your data only to complete the service required.

4.Payment Security

All payments are handled through trusted, secure gateways.
We do not store or have access to your full card/payment information.

5.Data Protection

We follow reasonable security practices to protect your data from:
• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no online system is 100% secure. We will notify you if any security risk is detected.

6.Your Rights

You can request to:
• Access the personal data we have
• Update or correct your information
• Ask us to delete your data (if not legally required to keep)
• Opt out of promotional emails

To request this, email us at: support@solimn.com

7.Links to Third-Party Sites

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

8.Changes to This Policy

We may update this Privacy Policy when needed.
Updates will be posted on this page.
Your continued use of the website means you accept the updated policy.

9.Contact Us

For questions, feedback, or privacy-related requests:

True Earth Collective
Manjeshwar, Kasaragod – 671323
📞 +91 70127 58686
📧 support@solimn.com